Delivering Course Plan
- The trainer shall use the Foodwatch platform to register and manage the trainee information.
- The trainer shall provide the training course plan and the schedule of training sessions to the Certification body at least one week before the training schedule. The course plan must include.
- Training dates and timings
- Name of the trainer along with the approval reference number
- Details of the venue
- Number of trainees (please follow the new guidelines issues in reference to COVID-19 infection prevention)
- Course language
- Examination time
- Summary of the pre-assessment of the trainees
- and, any other details that may be required for the registration of the trainees.
- Any changes in the planned schedule shall be reported to the Food Safety Department and the Certification Body immediately.
- The trainer should confirm the language of training and examination dates to the trainees during the registration process.
- Training shall be conducted in rooms that are suitable and solely dedicated for that purpose.
- Training rooms shall have adequate lighting and ventilation, and the type of seating should be suitable for the trainee’s comfort.
- The room shall have adequate facilities like AV equipment’s, stationery e.g. paper, pens, highlighters etc.
- The room shall be as quiet as possible and free from any other activities that could distract trainees. Restaurant dining areas and rooms that have other activities that could distract the trainees should not be used for training.
- There should be sufficient space between the trainees with a minimum distance of two meter between two Please follow the training guidelines issued in reference to COVID-19 infection prevention measures; these guidelines might be updated by DM and centres must follow these instructions at all times.
Delivery of Training
- Training providers shall provide the training through trainer-led lecture sessions.
- The training contact time excluding the breaks shall not be less than the delivery training hours mentioned in the Table 3 of the PIC Certification scheme document.
- Trainer should consider expanding the number of contact hours when a review of the participants’ reveals learning disabilities, language barriers or other factors which may inhibit learning.
Assessment of Training Program
- Highfield will observe at least 5 percent of training sessions provided by each trainer in a year based on the criteria provided by Dubai Municipality.
- Highfield will assess the adequacy of training planning, training delivery, facilities & trainer knowledge and record the results.